Privacy Statement

1. Introduction

Welcome to Easy Air Claims ("Company", "we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this statement carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our services, you agree to the collection and use of information in accordance with this Privacy Statement.

2. Information We Collect

When you interact with Easy Air Claims, we may collect the following types of information:

• Personal Information: Identity Data (full name, date of birth, nationality, passport/ID number), Contact Data (address, email, phone), Flight Info, Payment Info.
• Technical Information: IP address, browser type/version, time zone, plug-ins, operating system, platform.
• Usage Information: Website usage details, page response times, errors, navigation paths.
• Communications: Any messages you send to us, including support inquiries and feedback.

3. How We Collect Information

• Direct interactions: When you fill forms, communicate with us, or provide info by phone/email.
• Automated technologies: As you use our site, we gather technical data automatically.
• Third parties/public sources: E.g., airlines or agencies you authorize to share data.

4. How We Use Your Information

• Service Delivery: Process claims and provide services.
• Customer Support: Manage relationships and notify changes.
• Legal Compliance: Adhere to applicable laws and regulations.
• Marketing: Inform about services/offers (where permitted).
• Website Improvement: Administer and enhance user experience and security.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share with:

• Service Providers: IT, payment processors, legal services.
• Partner Airlines & Legal Reps: To support your claim.
• Regulatory Authorities: As required by law.
• Business Transfers: In merger or sale, data may be transferred.

6. Data Security

We implement technical and organizational measures to protect your data from loss, unauthorized access, alteration, or disclosure. Access is limited to those with a business need.

7. Data Retention

We retain your personal data only as long as necessary to fulfill purposes and satisfy legal requirements, considering data sensitivity and applicable laws.

8. Your Rights

Under data protection laws, you have rights including access, correction, erasure, objection, restriction, portability, and withdrawal of consent. To exercise these rights, contact us at privacy@easyairclaims.com.

9. International Data Transfers

If we transfer data outside the EEA, we use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies

Our website uses cookies to distinguish you from other users and improve experience. For details, see our Cookie Policy

11. Third-Party Links

We may link to third-party sites. We aren’t responsible for their privacy practices. Review their policies before providing data.

12. Changes to This Privacy Statement

We may update this statement at any time, effective upon posting. Continued use of our services signifies acceptance of changes.

13. Contact Us

If you have questions or wish to exercise your rights, contact us at:

Easy Air Claims Email: privacy@easyairclaims.com